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Having issues with your Faiba app? In this video, we’ll walk you through easy troubleshooting steps to fix common problems such as app crashes, slow performance, or connectivity errors. Follow along to get your Faiba app working smoothly again.
#Faiba #Troubleshooting #TechTips #MobileApps
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In this video, I'm going to show you how
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In this video, I'm going to show you how
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In this video, I'm going to show you how you can troubleshoot your fiber mobile
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you can troubleshoot your fiber mobile
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you can troubleshoot your fiber mobile app. So, if you are experiencing any
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app. So, if you are experiencing any
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app. So, if you are experiencing any challenge with the app, maybe your app
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challenge with the app, maybe your app
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challenge with the app, maybe your app is too slow or it can't open or it keeps
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is too slow or it can't open or it keeps
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is too slow or it can't open or it keeps on crashing, then let me show you how
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on crashing, then let me show you how
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on crashing, then let me show you how you can fix this problem once and for
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you can fix this problem once and for
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you can fix this problem once and for all. If you find this video helpful,
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all. If you find this video helpful,
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all. If you find this video helpful, I'll kindly request that you support me
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I'll kindly request that you support me
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I'll kindly request that you support me by liking the video and also by
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by liking the video and also by
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by liking the video and also by subscribing to this channel. All right,
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subscribing to this channel. All right,
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subscribing to this channel. All right, so there are quite a number of steps you
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so there are quite a number of steps you
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so there are quite a number of steps you can follow to be able to troubleshoot or
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can follow to be able to troubleshoot or
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can follow to be able to troubleshoot or fix any problem with your fiber app. In
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fix any problem with your fiber app. In
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fix any problem with your fiber app. In the first method, we need to go ahead
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the first method, we need to go ahead
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the first method, we need to go ahead and access the app info page. And to do
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and access the app info page. And to do
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and access the app info page. And to do this, go to settings and scroll down
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this, go to settings and scroll down
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this, go to settings and scroll down until you see this option called apps.
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until you see this option called apps.
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until you see this option called apps. Now, under apps, look for this option
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Now, under apps, look for this option
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Now, under apps, look for this option called manage apps or all apps and then
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called manage apps or all apps and then
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called manage apps or all apps and then tap on it on your Android smartphone to
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tap on it on your Android smartphone to
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tap on it on your Android smartphone to list all the apps that you have on your
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list all the apps that you have on your
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list all the apps that you have on your smartphone. Now, for the sake of this
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smartphone. Now, for the sake of this
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smartphone. Now, for the sake of this tutorial, I'm using a smartphone.
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tutorial, I'm using a smartphone.
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tutorial, I'm using a smartphone. However, this process should be more or
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However, this process should be more or
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However, this process should be more or less the same on any other Android
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less the same on any other Android
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less the same on any other Android smartphone. Now from the list scroll
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smartphone. Now from the list scroll
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smartphone. Now from the list scroll down until you see the fiber app and you
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down until you see the fiber app and you
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down until you see the fiber app and you can see it is here. Alternatively you
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can see it is here. Alternatively you
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can see it is here. Alternatively you can just search for your app using the
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can just search for your app using the
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can just search for your app using the search function here. Once you have
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search function here. Once you have
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search function here. Once you have found your app tap on it and you are on
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found your app tap on it and you are on
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found your app tap on it and you are on app info page and this is where we shall
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app info page and this is where we shall
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app info page and this is where we shall begin our troubleshoot. However, if you
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begin our troubleshoot. However, if you
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begin our troubleshoot. However, if you can't access this app info page then let
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can't access this app info page then let
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can't access this app info page then let me show you a shortcut method to get
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me show you a shortcut method to get
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me show you a shortcut method to get here. For that just go back and then
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here. For that just go back and then
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here. For that just go back and then look for your app again. And once you
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look for your app again. And once you
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look for your app again. And once you have found your app just long press on
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have found your app just long press on
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have found your app just long press on it and then tap on app info and it will
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it and then tap on app info and it will
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it and then tap on app info and it will take you to the same app info page. Now
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take you to the same app info page. Now
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take you to the same app info page. Now at this point we want to clear the app
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at this point we want to clear the app
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at this point we want to clear the app data more especially cache data. So if I
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data more especially cache data. So if I
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data more especially cache data. So if I go to storage here you can see the
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go to storage here you can see the
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go to storage here you can see the breakdown of data on this app and we are
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breakdown of data on this app and we are
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breakdown of data on this app and we are interested in cache data. So when you
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interested in cache data. So when you
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interested in cache data. So when you talk of cache data these are just small
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talk of cache data these are just small
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talk of cache data these are just small files that your app normally stores to
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files that your app normally stores to
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files that your app normally stores to enhance user experience. However,
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enhance user experience. However,
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enhance user experience. However, accumulation of these files might cause
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accumulation of these files might cause
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accumulation of these files might cause your app to malfunction. To solve this,
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your app to malfunction. To solve this,
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your app to malfunction. To solve this, go ahead and clear this cache data by
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go ahead and clear this cache data by
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go ahead and clear this cache data by typing on clear data here and then clear
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typing on clear data here and then clear
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typing on clear data here and then clear cache and then okay. At this point, go
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cache and then okay. At this point, go
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cache and then okay. At this point, go ahead and restart your smartphone and
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ahead and restart your smartphone and
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ahead and restart your smartphone and then try opening your app. And now
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then try opening your app. And now
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then try opening your app. And now everything should be okay. However,
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everything should be okay. However,
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everything should be okay. However, should this not solve your problem, then
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should this not solve your problem, then
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should this not solve your problem, then take a step further and come again here
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take a step further and come again here
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take a step further and come again here to clear all data. And this time around,
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to clear all data. And this time around,
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to clear all data. And this time around, go ahead and press on okay to clear all
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go ahead and press on okay to clear all
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go ahead and press on okay to clear all data. Now this should be able to solve
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data. Now this should be able to solve
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data. Now this should be able to solve majority of the problems. However,
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majority of the problems. However,
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majority of the problems. However, should you still experience any
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should you still experience any
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should you still experience any challenge, then head to the third method
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challenge, then head to the third method
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challenge, then head to the third method and that is to look for any update
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and that is to look for any update
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and that is to look for any update either in Google Play Store or App
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either in Google Play Store or App
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either in Google Play Store or App Store. So for my case, I'm on Android
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Store. So for my case, I'm on Android
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Store. So for my case, I'm on Android and I'll go ahead and look for this app
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and I'll go ahead and look for this app
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and I'll go ahead and look for this app through Google Play Store. Now if you
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through Google Play Store. Now if you
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through Google Play Store. Now if you search for your app, look for any update
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search for your app, look for any update
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search for your app, look for any update if it is available and then update your
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if it is available and then update your
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if it is available and then update your app to the latest version. One of the
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app to the latest version. One of the
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app to the latest version. One of the reason why your app is malfunctioning is
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reason why your app is malfunctioning is
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reason why your app is malfunctioning is because you might be using an outdated
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because you might be using an outdated
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because you might be using an outdated version of fiber app that might contain
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version of fiber app that might contain
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version of fiber app that might contain bugs. At this point, everything should
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bugs. At this point, everything should
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bugs. At this point, everything should be okay. However, should the app contain
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be okay. However, should the app contain
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be okay. However, should the app contain bugs such that you can't still use it,
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bugs such that you can't still use it,
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bugs such that you can't still use it, then you might want to go ahead and
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then you might want to go ahead and
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then you might want to go ahead and uninstall it and then install it aresh.
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uninstall it and then install it aresh.
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uninstall it and then install it aresh. So, by following any of these four
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So, by following any of these four
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So, by following any of these four methods, you should be able to
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methods, you should be able to
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methods, you should be able to troubleshoot your fiber app. If you have
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troubleshoot your fiber app. If you have
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troubleshoot your fiber app. If you have any other question, kindly let me know
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any other question, kindly let me know
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any other question, kindly let me know in the comment section. Otherwise,
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in the comment section. Otherwise,
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in the comment section. Otherwise, thanks for watching and let's meet in
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thanks for watching and let's meet in
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thanks for watching and let's meet in the next video.