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In this video, you’ll learn how to troubleshoot the Co-op Bank app on your Android smartphone. Follow these simple steps to fix login issues, app crashes, or connectivity problems and get your banking app running smoothly again.
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#CoopBankApp #Troubleshooting #MobileBanking #AndroidTips #AppFix #techguidestyle
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In this video, I'm going to show you how
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In this video, I'm going to show you how
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In this video, I'm going to show you how you can troubleshoot Cooperative Bank
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you can troubleshoot Cooperative Bank
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you can troubleshoot Cooperative Bank mobile app if you are experiencing any
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mobile app if you are experiencing any
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mobile app if you are experiencing any challenge. So, if your app is too slow
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challenge. So, if your app is too slow
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challenge. So, if your app is too slow or you can't open it or it keeps on
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or you can't open it or it keeps on
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or you can't open it or it keeps on crashing, then let me show you how you
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crashing, then let me show you how you
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crashing, then let me show you how you can solve all these problems. If you
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can solve all these problems. If you
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can solve all these problems. If you found this video helpful, I'll kindly
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found this video helpful, I'll kindly
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found this video helpful, I'll kindly request that you support me by liking
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request that you support me by liking
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request that you support me by liking the video and also by subscribing to
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the video and also by subscribing to
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the video and also by subscribing to this channel. All right, so there are
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this channel. All right, so there are
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this channel. All right, so there are quite a number of steps you can take to
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quite a number of steps you can take to
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quite a number of steps you can take to troubleshoot this. In the first method,
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troubleshoot this. In the first method,
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troubleshoot this. In the first method, we want to go ahead and access the app
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we want to go ahead and access the app
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we want to go ahead and access the app info page. To do this, just go to
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info page. To do this, just go to
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info page. To do this, just go to settings and from settings, look for the
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settings and from settings, look for the
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settings and from settings, look for the option called apps and under apps, look
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option called apps and under apps, look
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option called apps and under apps, look for the manage apps option or all apps.
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for the manage apps option or all apps.
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for the manage apps option or all apps. Now, this will go ahead and list all the
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Now, this will go ahead and list all the
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Now, this will go ahead and list all the apps that you have on your smartphone.
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apps that you have on your smartphone.
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apps that you have on your smartphone. For this tutorial, I'm on a Redmi
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For this tutorial, I'm on a Redmi
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For this tutorial, I'm on a Redmi smartphone. However, this process should
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smartphone. However, this process should
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smartphone. However, this process should be more or less the same on any other
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be more or less the same on any other
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be more or less the same on any other Android smartphone. Now, from the list,
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Android smartphone. Now, from the list,
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Android smartphone. Now, from the list, scroll down until you see your app or
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scroll down until you see your app or
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scroll down until you see your app or you can search your app using this
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you can search your app using this
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you can search your app using this search bar. So if you go to this app,
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search bar. So if you go to this app,
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search bar. So if you go to this app, you can see we are on the app info page.
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you can see we are on the app info page.
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you can see we are on the app info page. However, if you can't access this app
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However, if you can't access this app
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However, if you can't access this app info page, then let me show you a
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info page, then let me show you a
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info page, then let me show you a shortcut method to get here. For that,
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shortcut method to get here. For that,
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shortcut method to get here. For that, go back to your app and once you are on
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go back to your app and once you are on
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go back to your app and once you are on it, long press on it and now you should
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it, long press on it and now you should
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it, long press on it and now you should be able to see app info. If you tap on
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be able to see app info. If you tap on
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be able to see app info. If you tap on this, it will take you again to the same
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this, it will take you again to the same
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this, it will take you again to the same app info page. At this point, we want to
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app info page. At this point, we want to
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app info page. At this point, we want to go ahead and clear the app data more
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go ahead and clear the app data more
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go ahead and clear the app data more especially cache data. So if I go to
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especially cache data. So if I go to
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especially cache data. So if I go to storage here, you can see breakdown of
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storage here, you can see breakdown of
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storage here, you can see breakdown of data on this app. of important is this
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data on this app. of important is this
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data on this app. of important is this cache data. When you talk of cache data,
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cache data. When you talk of cache data,
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cache data. When you talk of cache data, these are files that your app normally
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these are files that your app normally
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these are files that your app normally stores while using it to enhance user
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stores while using it to enhance user
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stores while using it to enhance user experience. The problem is accumulation
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experience. The problem is accumulation
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experience. The problem is accumulation of these files might cause your app
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of these files might cause your app
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of these files might cause your app malfunction. To solve this problem, go
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malfunction. To solve this problem, go
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malfunction. To solve this problem, go ahead and tap on clear data here and
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ahead and tap on clear data here and
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ahead and tap on clear data here and then clear cache and okay. And now you
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then clear cache and okay. And now you
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then clear cache and okay. And now you can see the cache data has been cleared.
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can see the cache data has been cleared.
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can see the cache data has been cleared. At this point, restart your smartphone
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At this point, restart your smartphone
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At this point, restart your smartphone and then open it. And this should have
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and then open it. And this should have
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and then open it. And this should have solved your problem. However, should
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solved your problem. However, should
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solved your problem. However, should this not solve your problem? Then head
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this not solve your problem? Then head
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this not solve your problem? Then head back to app info page and this time
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back to app info page and this time
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back to app info page and this time around tap on clear all data and okay.
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around tap on clear all data and okay.
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around tap on clear all data and okay. Then you'll have to log in a fresh to
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Then you'll have to log in a fresh to
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Then you'll have to log in a fresh to start using your app. However, if you're
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start using your app. However, if you're
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start using your app. However, if you're still experiencing any challenge, you
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still experiencing any challenge, you
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still experiencing any challenge, you need to go ahead and find for cop bank
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need to go ahead and find for cop bank
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need to go ahead and find for cop bank app on your Google Play Store or App
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app on your Google Play Store or App
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app on your Google Play Store or App Store and see if we have any update. So
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Store and see if we have any update. So
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Store and see if we have any update. So for this I'll go ahead and go to my play
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for this I'll go ahead and go to my play
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for this I'll go ahead and go to my play store here and search for Cop Bank
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store here and search for Cop Bank
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store here and search for Cop Bank mobile banking app and see if we have an
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mobile banking app and see if we have an
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mobile banking app and see if we have an update here. For my case I don't have an
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update here. For my case I don't have an
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update here. For my case I don't have an update but should you see update here go
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update but should you see update here go
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update but should you see update here go ahead and tap on update and this will go
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ahead and tap on update and this will go
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ahead and tap on update and this will go ahead and download the latest version of
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ahead and download the latest version of
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ahead and download the latest version of Cooperative Bank app and install it on
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Cooperative Bank app and install it on
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Cooperative Bank app and install it on your smartphone. Once it is installed
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your smartphone. Once it is installed
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your smartphone. Once it is installed now you can go ahead and tap on open to
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now you can go ahead and tap on open to
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now you can go ahead and tap on open to start using it. However, there is
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start using it. However, there is
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start using it. However, there is possibility that you might still
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possibility that you might still
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possibility that you might still experience a challenge. It means maybe
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experience a challenge. It means maybe
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experience a challenge. It means maybe the app still contains bugs. To solve
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the app still contains bugs. To solve
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the app still contains bugs. To solve that, you need to go ahead and uninstall
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that, you need to go ahead and uninstall
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that, you need to go ahead and uninstall the app totally from your smartphone and
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the app totally from your smartphone and
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the app totally from your smartphone and then install it a fresh. So, by
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then install it a fresh. So, by
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then install it a fresh. So, by following or using any of these four
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following or using any of these four
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following or using any of these four methods, you should be able now to solve
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methods, you should be able now to solve
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methods, you should be able now to solve any challenge with your cooperative bank
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any challenge with your cooperative bank
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any challenge with your cooperative bank app. If you have any other question,
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app. If you have any other question,
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app. If you have any other question, kindly let me know in the comment
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kindly let me know in the comment
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kindly let me know in the comment section. Otherwise, thanks for watching
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section. Otherwise, thanks for watching
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section. Otherwise, thanks for watching and let's meet in the next video.