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Microsoft Copilot in Business Application

Feb 23, 2024
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Copilot in Customer Service - Microsoft Business Application Live Show Ep.17 Join this live session with Mahender Pal and Venkata Subbarao for the next episode of Microsoft Business Application on February 16 at 10:00 PM (IST). In this session, we will be giving a walkthrough on the Copilot in Customer Service. When we enable the Copilot features, agents can do the following actions in the Customer Service workspace app: • Respond to questions • Compose an email • Draft a chat response • Summarize a case and conversation • Enable Copilot case and conversation summaries • Enable Copilot help pane • Display Copilot case summary on custom case forms 📺 CSharp TV - Dev Streaming Destination http://csharp.tv 🌎 C# Corner - Community of Software and Data Developers
#Business Operations #Software #Business & Productivity Software #Email & Messaging #Text & Instant Messaging #Voice & Video Chat #Customer Relationship Management (CRM) #Helpdesk & Customer Support Systems #Intelligent Personal Assistants