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Hi, I'm Jess Jones and I'm the tech reporter for City AM
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Today we're going to be exploring whether generative AI could really save us a day's worth of work per week
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and could it steal our jobs in the future. A recent survey by a software company called SNAP Logic found that the majority of people
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said that they could save one to five hours of work per week using generative AI
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However, a lot of them also admitted that they didn't really understand how generative AI fully works
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even in the context of their jobs. James. Jeremiah Stone, the chief technology officer of SNAPLogic, likened this to a wild west scenario of the workplace adoption of Generative AI
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He said if businesses really want to implement Generative AI effectively and safely, they need to provide clear guardrails and proper training for staff
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Generative AI can help automate lots of tasks such as text, image and video generation using tools like ChatGPT
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It can help marketing teams design products quicker or researchers write their reports more efficiently
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Generative AI models can also make it easier for something called natural language processing
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to comb through data much more quickly than a human can. Another example of where generative AI can be
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used is in data ysis, using the systems to comb through huge amounts of data that would otherwise
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take a human a lot longer. Over the past few months, CitiAM has spoken to many businesses who
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state they're already using Generative AI to improve their chatbot services, which help with customer
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service requests. This in turn is freeing up their employees to work
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work on more creative and more strategic tasks. There are also ethical issues to consider
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because generative AI is trained on data that humans themselves have already created
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So this bias can be reflected in the generative AI systems. We at CityAM would like to know
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have you already started using generative AI? Let us know in the comments below
