Why are pension transfers still so slow? ⏳

0:00
The vast majority of our pension
0:01
transfers out are done within 10 days
0:03
and almost all of them are done within
0:05
30 days because as I say we have
0:06
invested in digital journeys. That is
0:08
not necessarily the case across the
0:10
industry. You still see a huge amount of
0:12
paper forms. Please send this out to the
0:14
customer for them to sign it and send it
0:15
back in. These transfer forms then go
0:17
missing and then you lose that
0:19
engagement point when it comes to the
0:20
customer. And then you do get on to
0:22
these red and amber flags that can be
0:24
raised as part of the process to delay
0:26
things even further and again you start
0:28
to lose that customer engagement at this
0:30
absolutely pivotal point when they've
0:31
made the decision about their pension.

Why are pension transfers still so slow? ⏳

City AM

The "enormous hurdles" in your way to retirement. 🛑

The big banks thought Revolut was "cute" - until it hit a $75 billion valuation. 📈

Farage and Kwarteng in the crypto world? 💷

Revolut’s secret weapon or a management nightmare?

Is the state pension triple lock doing more harm than good to the UK economy?

30 years of London finance in 60 seconds. ⏱️

Don't give up on your pension! 🛑 📈

Could your old Pokémon cards fund your retirement?

Is your salary over £100,000? You might be losing more than you think. 💸

Retiring at 75? ⏳

The AI ROI Revolution 🚀

Revolut: The $75 Billion Wait ⏳

The UK's bank switching war is heating up. 🏦

Early Retirement Challenges What I Learned After Leaving Work at 42

The Dark Truth About Retirement

Up next in 10

Why are pension transfers still so slow? ⏳

City AM