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We are officially in the era of the EES,
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the entry-exit system. It's a new
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biometric registration for all non-EU
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nationals, including the Brits. It
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requires facial scans and fingerprints.
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The good news, once you're in, it lasts
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3 years. Well, the bad news, the rollout
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is, frankly, a mess. We're talking tech
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failures, staff shortages, and queues
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stretching up to 3 hours in major hubs
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like Malaga and Porto. So, who is liable
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if you're stuck in the queue and your
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plane takes off without you? Well, the
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short answer is you are. While airlines
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are responsible for mechanical delays or
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crew issues, border control is really
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outside the remit. EasyJet held a Milan
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flight for an extra hour, but they
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eventually had to leave because the crew
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hit their safety-regulated hours. Some
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passengers were left paying over a
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thousand pounds for last-minute flights
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home. And in the eyes of the law,
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getting through the border is a
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passenger's responsibility.
