0:00
funeral homes fill out death
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certificates like this one but a Cyber
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attack is slowing down the process
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delaying funerals with life in pieces
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there's reminders of her all over the
0:10
house Robert Basher is struggling to
0:12
move on this was her jigsa puzzle that
0:14
she us to do I don't have the heart to
0:16
take it apart yet his wife Camille
0:18
passed away earlier this month but he
0:20
can't get a death certificate a Cyber
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attack is creating a delay I'm totally
0:26
helpless and I can't bury help cannot be
0:28
reached Nobody Knows the problem better
0:30
than Madison goldber the biggest problem
0:32
to me is that they have no answer for so
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when families ask me I'm like I I don't
0:36
know she says handwriting death
0:38
certificates is slower and it's not even
0:40
straight and shown me how you can see
0:42
people's Social Security numbers on a
0:44
public record he has made or created
0:47
chaos in the funeral homes Julian almea
0:50
runs Palm's West Funeral Home he says
0:52
the state sent instructions to funeral
0:54
homes but the Slowdown is causing a
0:56
backup frustrating is the part that we
0:58
can't serve the families as fast as they
1:01
want to those families are dealing with
1:03
holes and we met on the bus commuting
1:05
into the city like Camille we both
1:06
living in Brooklyn pieces of grief
1:09
creating a puzzle for officials across
1:10
the state the issues at the department
1:12
have been happening for about a month
1:14
now a spokesperson says it does not have
1:16
an update on a potential fix Ethan Stein
