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hey everyone welcome back to the channel
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so if your JBL Charge 5 isn't charging I
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feel you it's so annoying right you're
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all set to enjoy your music and then
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nothing but don't worry I've got your
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back in today's video I'm going to show
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you a few easy steps to fix it and get
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your speaker back up and running grab
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your speaker relax and let's get it
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sorted if this video helps you out don't
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forget to give it a like subscribe to
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the channel and hit the bell icon so you
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never miss another nononsense tech
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review let's get started before we begin
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one quick tip make sure to turn off the
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Bluetooth on your device this small step
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will help the reset process go smoothly
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and ensure no interference now let's
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jump into the possible causes of the
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charging issue first things first let's
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check your power outlet it might seem
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like a simple thing but it's worth
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testing plug another device into the
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outlet to confirm it's working if your
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outlet is fine the next thing to check
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is the adapter if your charging adapter
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looks worn out damaged or broken it
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might not be providing enough power try
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swapping it out for a new one to see if
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that solves the issue additionally the
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charging cable could be a culprit check
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it for visible damage like frays or wear
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and if it looks worn out replace it now
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let's make sure you're using the right
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charger a mismatched charger could cause
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charging issues so double check that
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you're using a compatible charger for
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your JBL Charge 5 it's crucial to make
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sure the charger is the correct one
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because mismatched ones could cause
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unnecessary headaches also don't forget
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to inspect the charging port over time
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dust and dirt can accumulate blocking
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the connection grab a can of compressed
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air or a soft brush and give the port a
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quick clean if the port is damaged or
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the connection seems loose it might be
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time for a repair or replacement if your
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charger cable and port all seem fine
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there could be an issue with your
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speaker's battery if you've been using
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your JBL Charge 5 extensively or it's
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been exposed to heat the internal
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battery may be damaged unfortunately if
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that's the case you'll need to get the
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battery replaced now let's talk about
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how to reset your JBL Charge 5 if it's
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still not charging after all of this
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here's the step-by-step reset guide make
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sure your JBL Charge 5 is powered on
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then press and hold both the volume up
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and Bluetooth buttons simultaneously for
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about 5 seconds you'll notice the
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speaker will power off automatically
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indicating that the reset was successful
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once it's off turn it back on and plug
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in the charger if the speaker begins to
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charge then you've successfully resolved
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the issue if your JBL Charge 5 still
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refuses to charge after this don't panic
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just yet it's time to contact JBL
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customer support their team can guide
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you through further troubleshooting or
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help you arrange a repair but if you've
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followed all the steps in this video
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you're well equipped to resolve the
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problem and that's a wrap for today's
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video we hope these troubleshooting
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steps helped you get your JBL Charge 5
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back to full power if this video was
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helpful please give it a thumbs up share
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it with your friends who might be
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dealing with the same issue and don't
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forget to subscribe for more helpful
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tech fixes have any questions or want to
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share your experience with these steps
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drop a comment below and we'll be happy
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to help thanks for watching and we'll
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see you in the next video
