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is your High Sense TV frozen and you
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can't find the remote don't worry I'll
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show you how to reset it step by step
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whether you have the remote or not this
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guide will help you get your TV working
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again in just a few minutes if this
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video helps give it a like subscribe and
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hit the bell so you don't miss any easy
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tech tips let's get started if you've
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still got your High Sense remote
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resetting your TV is super easy just
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press the home button then go to the
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settings menu it looks like a little
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gear icon scroll down to device
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preferences and select it from there
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choose reset then tap on erase
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everything and confirm your TV will wipe
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all data and go back to factory settings
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just like when you first bought it no
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apps no saved accounts clean slate the
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whole process only takes a few minutes
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now if your remote has disappeared or
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just isn't working don't worry you're
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still covered first press the power
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button on your TV to turn it off then
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unplug the power cord and wait for about
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10 seconds plug it back in and now press
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and hold the volume down and channel
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down buttons on the TV at the same time
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keep holding them for around 15 to 20
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seconds until you see a setup or welcome
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screen that's your cue it means the
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reset process has kicked off for some
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Highense models there's a small reset
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hole on the back of the TV marked reset
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if you see that grab a paper clip gently
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press it in and hold until the setup
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screen appears same result full factory
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reset these methods work across most
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Highense smart TVs especially if your
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remote is out of reach now let's say
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your TV is already connected to Wi-Fi
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you can actually use your smartphone as
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a remote just download the Highsense
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Remote Now app or any universal remote
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app from your app store make sure your
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phone is connected to the same Wi-Fi
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network as the TV open the app pair it
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to your TV and now you've got full
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control use it to go to settings then
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system or support and find the factory
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reset option hit confirm and your TV
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will begin the reset process just like
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before you'll know it's working when the
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TV goes black for a few seconds and then
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shows the welcome or setup screen after
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the reset you'll need to go through the
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initial setup again like selecting your
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language Wi-Fi network and signing into
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your apps but don't worry this process
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won't damage anything it simply clears
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everything out and gives you a fresh
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start and that's it whether you've got
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the remote or not your Highense Smart TV
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should be reset and ready to go if this
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video helped you out give it a thumbs up
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and smash that subscribe button for more
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easy fixes to annoying tech problems got
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questions drop them in the comments
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below i'd love to hear how it worked for
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you thanks for watching and I'll catch
