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Villalux Property Update SPECIAL with Coastal Couriers: UK-SPAIN-UK Removal & Courier Service
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Oct 29, 2024
Romy from @villaluxestateagents and Kal were joined in their fortnightly catch-up by Callum from the ever expanding Coastal Couriers and Removals. They've been busy for many years with the regular journeys between Spain and the UK and are now planning to branch out to cover the Netherlands and most of mainland Europe. Follow them at facebook.com/coastalcouriersjavea and find out more on the website coastalcouriersjavea.com Please Like 👍 and Subscribe 🔔 to our channel if you found this useful Villalux Estate Agents 🌎 https://www.villalux.com / villaluxjavea ☎️ +34 96 579 40 59
View Video Transcript
0:00
it's Bay radio International I'm Cal
0:02
southernland ry's here for our weekly
0:04
update or bi-weekly feature hi yeah we
0:07
look at all aspects of the property
0:09
Market here in Spain along with our
0:11
partners at Villa Lux we have all the
0:13
latest news on selling buying owning and
0:15
renting property here in Spain and if
0:17
you're thinking about moving or have
0:18
just moved or even lived here for longer
0:20
our regular updates are for you now and
0:22
again of course we feature regular
0:24
guests and with us this week is Callum
0:25
from Coastal cers how's it going Callum
0:27
good mate how are you not too bad been a
0:29
while since were here uh for those who
0:31
don't know could you just remind us of
0:33
what it is exactly that you do y so we
0:35
do um removals between the UK and Spain
0:39
um we need to do sort of regular trips
0:41
twice a month um depends on workload but
0:44
but yeah we um that's what we we we aim
0:46
to do um also part loads as well um yeah
0:53
just sort of depends on on the uh the
0:55
client's requirements since brexit of
0:57
course we mentioned the B word uh moving
1:00
to and from the UK of course has become
1:03
much more complicated now I understand
1:04
your transport manager Kate's been busy
1:06
updating her qualifications to make sure
1:08
that you can help customers comply with
1:10
the regulations yeah of course
1:13
um doing the uh the man and Van business
1:16
um before brexit was uh was very easy um
1:19
after brexit not so much uh we fell into
1:21
a bit of a gray area where it took us a
1:23
while to um to uh understand where we
1:26
needed to be on the uh on the transport
1:29
sector
1:30
um and so regular uh man and Van
1:34
operators from the UK um they now
1:36
require a ol license that's an
1:39
operator's license license yes uh have
1:41
to have the regular Insurance um and so
1:45
yeah uh Kate has been very busy not very
1:47
not very straightforward those
1:49
qualifications either they're quite
1:50
difficult aren't they no no no she all
1:52
aspects honestly the sheer volume of
1:54
what was involved with gaining the
1:55
transport manager qualification was
1:57
immense yeah well done Kate did
1:59
absolutely brilliant to uh to get her
2:02
qualification and so between the pair of
2:04
us yes we're um onwards and upwards now
2:08
it's all about expansion isn't it
2:09
because you've added qualified hgv
2:12
drivers to be able to handle bigger
2:13
loads now yes yes yeah we've um we've
2:16
got our Marco he's uh he's he's doing
2:19
the sort of you know regular trips he's
2:20
never here he's always on the road he's
2:23
always on the road yeah we do Post
2:25
regular updates on our Facebook page
2:26
where the vehicles are and then we've
2:27
also got sha with um HG qualification
2:30
and experience he's quite famous isn't
2:32
he really he is yeah he's he's known for
2:35
uh for gracing a motorcycle circuit or
2:37
two or three around oh yes yes a man of
2:39
many talents yeah what what size of
2:42
removals do you do then we're just
2:44
talking about different types of
2:45
vehicles what does that sort of equate
2:47
to sort of housewise apartment wise um
2:51
well the vehicles that we have we have a
2:53
Mercedes Sprinter long wheel base and we
2:55
have a Renault Luton um boxman um so
3:00
in terms of a a full housee move I would
3:03
say both vehicles can handle that um
3:06
that so we don't an average UK house
3:08
size perhaps yeah so like the three to
3:10
five bedroomed houses um if you just
3:12
wanted like a one or two bedroomed
3:14
apartment either van would probably be
3:16
suitable for that um for the bigger jobs
3:18
you'd probably need both fans but
3:20
however I do you know when a client
3:22
first gets in touch with me say right
3:24
give me a breakdown of what you've got
3:26
because you know so the option is there
3:29
for HG V so you can do that if somebody
3:31
requires much more space yes I mean um
3:34
my sort of plan is uh hopefully with the
3:37
next month I'll be going to do uh my own
3:39
hgv qualification um so yeah we'll
3:42
definitely in the pipeline yeah and when
3:45
it comes to areas what what areas do you
3:47
serve like how far should uh currently
3:49
we're just doing the UK however from um
3:52
September we will be open to inquiries
3:54
from Mainland Europe um such as Holland
3:57
Belgium we noticed a lot of um a lot of
4:00
Dutch and uh and belgians here so um in
4:03
line with our license we even though
4:06
we're in UK registered Vehicles we are
4:08
legal to do these internal runs um so so
4:12
yeah from September we're we're open to
4:14
uh to Mainland Europe oh that's really
4:16
good because I mean there's so many
4:17
people that you don't even always need
4:20
to be moving but it could just be stuff
4:22
that people want to bring from one place
4:24
to the other people that own a second
4:25
home here so I think that's really good
4:27
to have more providers for that locally
4:30
here in Javier I mean the the UK work is
4:32
still there there are still people
4:34
moving out to Spain however the the red
4:35
tape and the um um what you need to move
4:39
out now you need a load more money you
4:41
need visas etc etc the UK work is still
4:44
there but not as much so was talking
4:46
about it with cal um you could still run
4:49
uh back to the UK with clients that want
4:51
to move back and potentially come out of
4:53
the UK empty and straight into straight
4:56
into Holland um to to help clients there
4:59
yeah cuz I mean we we had a conversation
5:01
with a seller on from the UK as well and
5:03
and they moved here maybe 10 years ago I
5:06
think it was they brought a lot of stuff
5:08
from from the UK to Spain excuse me I
5:12
keep having this I'll turn the airon
5:15
up no so say yeah they they brought all
5:18
the stuff from the UK to Spain no
5:19
problem at all and right now they wanted
5:21
to bring it back to the UK and all of a
5:24
sudden it just was it was so much M
5:27
actually I was thinking about that so
5:28
bringing stuff from Britain
5:30
we understand it is difficult now
5:31
because we read about it all the time
5:33
still lots of issues for people but
5:35
going back you would have thought might
5:36
be more straightforward but it involve a
5:38
lot of paperwork as well I mean I mean
5:40
going if you wanted to move back to the
5:41
UK it's a simple online application
5:43
called a transfer of residents um if
5:45
you're a Spanish resident and youve
5:47
decided to move back to the UK
5:48
permanently you can log on to the hmrc
5:51
website search transfer of residents
5:53
once it's accepted um it spits out a
5:57
unique reference number um which is that
5:59
what we have to quote to customers when
6:01
we're moving items back and that's
6:03
basically saying there's no taxes or
6:04
anything applicable on this because it's
6:06
someone moving their main residents from
6:08
Spain back to the UK and once that t is
6:10
approved you have one year um to move
6:13
anything back so you can book it ahead
6:14
of time quite easily and and of course I
6:17
know that you offer the service to help
6:18
people with all of the paperwork either
6:20
way there going there or coming back
6:22
because it can be a bit of a mindfield I
6:24
think that's really good is so sorry
6:26
don't no but just because of you what
6:27
you were just saying I think that's so
6:29
useful cuz I don't think that that
6:30
there's that many people that actually
6:31
know about all these steps involved and
6:33
they might just you know have a van here
6:35
themselves load it up with stuff get to
6:37
customs and there it's like what have
6:39
you got with you you know and I think
6:41
that's really good about using a company
6:42
like yours as well yeah I mean I've
6:44
built a plenty of knowledge with this uh
6:46
since brexit and since taking over the
6:48
business and um I'm just more so happy
6:50
to advise um you know people if they
6:52
phone me up I want advice I say right
6:55
well tell me exactly your situation um
6:58
and I'll see what see what we can do so
7:00
is it straightforward moving around
7:01
Mainland Europe I would imagine so then
7:04
EU country certainly yes yes because you
7:07
well for STS you don't need the Customs
7:08
paperwork um so you know there is that
7:12
it's easy enough to move from point A to
7:14
point B um in like I said earlier in
7:16
line with our license we are allowed to
7:18
do these these jobs um so we wouldn't
7:21
need any Customs paperwork if we did get
7:23
stopped by any law enforcement um we
7:26
would we would have documents um for you
7:29
know for the clients that want to move
7:31
internally within within Europe okay
7:33
what about insuring your your stuff do
7:35
you need to get take your own insurance
7:37
if you're moving your your things or
7:39
does are you covered for that we we have
7:42
Goods in transit Insurance um we we we
7:45
have a a value per vehicle of up to
7:47
£10,000 which moving people secondhand
7:51
it's not very often that someone goes
7:52
over that that sort of well we just had
7:55
my old piano there from Diana Ross which
7:57
I know I know they just CES up high of
7:59
the old PG tips adverts you know but I'm
8:02
not saying that you know you're a monkey
8:03
or anything but you know moving pianos
8:04
around that that's that you know there
8:06
are sometimes people might have some
8:08
quite high value items so I'd imagine if
8:09
it is a high value item then perhaps it
8:12
might be some personal insurance to be
8:14
involved there yes I would I would if if
8:16
high value item and it exceeds our Goods
8:18
in transit insurance I would advise to
8:20
take out a separate sort of policy but
8:22
we do both FS are fully insured for good
8:24
in transit for for moving internally
8:26
within the EU and in the UK and I think
8:29
the fact that do part loads is quite
8:30
good as Romey was mentioning earlier
8:32
people sometimes they just want to bring
8:33
their patio furniture down from you know
8:36
from from the Netherlands or something
8:37
like that so yeah yeah and that's
8:39
something we can definitely look forward
8:41
to doing um let's say from September um
8:44
we we have like a bit of a an August
8:46
shutdown the well yes this is this is
8:48
Spain I know you you've got hubs in
8:50
Nottingham and in Spain but you know we
8:53
follow the Spain R in a is too abely who
8:57
wants to be moving stuff around in
8:59
August
9:00
but it gives us time paperwork catch up
9:02
as well though isn't it time yeah no it
9:04
is it gives us time to sit down you know
9:06
reassess where we're at and you know
9:08
look at anything that we need to do um
9:11
and then sort of fire back up in
9:13
September ready to go there was
9:14
something Remy mentioned before we came
9:16
on air and and that was about storage
9:18
you you have quite often when people are
9:20
buying or renting property here that
9:22
they find they have a storage issue yeah
9:25
or sometimes as well when people are
9:26
selling their property um they are still
9:28
looking for new property they can't find
9:30
it on time they decide to rent something
9:32
temporarily they need the storage
9:34
facility to put their stuff the
9:35
belongings in until they find their next
9:38
house so it's definitely there there's a
9:40
lot of demand and it can be quite
9:41
difficult to find places here yeah yeah
9:43
especially like you know good places I
9:46
think that's always the same the same
9:47
thing here yeah man with a shed perhaps
9:49
not exactly yeah you don't want humidity
9:52
you don't want all these humidity
9:53
controlled Warehouse more likely I see
9:56
yeah so there's a lot of there's yeah
9:57
there's a lot of demand so like I think
9:58
that's service there is a lot of demand
10:01
around Javier for storage um we've
10:02
looked into this and um hopefully by
10:05
October December time we'll be in a
10:07
position to um to offer our own storage
10:10
um it's it's in the pipeline um it's one
10:13
of the things that we're going to be
10:15
sitting down in August and sort of you
10:16
know looking at what we and because in
10:18
the meantime you have actually had a
10:20
couple of contacts where you've been
10:21
able to help people out but um yeah
10:23
having everything all Under One Roof has
10:24
got to be the way forward no I mean I
10:26
mean up till now I've been um you know
10:29
sending people in the direction of the
10:31
skure storage our good friends and also
10:34
store with us um a new facility opened
10:36
up in onada um Emma's in charge there so
10:40
um so yeah you know I always sort of
10:41
recommend the the various stories that
10:43
are available around Javier but
10:45
hopefully we're going to have well it's
10:47
all part of your future plans um so
10:50
expansion not just more staff and the
10:52
ability to run hgv vehicles but are also
10:55
uh branching out into the storage we're
10:57
at the point now where we're looking to
10:58
invest more in our vehicles more in you
11:01
know on what facilities we can offer so
11:04
um so yeah all is good I like the way
11:06
you keep saying how busy you're going to
11:07
be in August I'll I'll be watching to
11:09
make sure that you really
11:11
are one thing I do like about uh about
11:15
your company is that Coastal couriers uh
11:19
have their Facebook page where you
11:20
always know where everything is I love
11:23
the fact that you can always tell us
11:24
where Marco is or where you are or you
11:26
know or any of the guys are driving
11:28
whether it's just got up and had bacon
11:30
and eggs and got his way it's it's great
11:33
no no it's it is I I I love keeping
11:35
people updated on social media um you
11:37
know it might not uh you know our
11:39
clients might not follow these updates
11:41
on on on Facebook but others might um
11:44
you know just to see where we are in the
11:46
world what we're doing um you know we we
11:49
go to some very exotic places like abine
11:52
occasionally that's a long
11:55
trip so yeah sometimes it's great to
11:58
keep people updated you know where you
11:59
are of course you have the in in the
12:02
past um the company have done runs down
12:04
to southern Spain and the like as well I
12:05
mean you do do local don't you you move
12:07
even if people want to move say within
12:08
Havier or just to the next town yeah no
12:10
no we we we do offer that definitely um
12:13
it it just all depends on on where the
12:15
van are um within people's uh requested
12:18
sort of moving dates internally but
12:20
we'll always aim to do the best that we
12:21
can to help and those trip updates
12:23
Whenever there are trips that's always
12:25
on the top of the Facebook page as well
12:26
isn't it so that people know when there
12:29
are possible trips available but they
12:31
can book ahead and yeah no I try to keep
12:33
the schedule updated um you know so I
12:35
try to plan dates at least three months
12:37
in advance um so people if they wanted
12:39
to go on our page and look at what trips
12:42
we're doing when see if it fit in with
12:43
their schedule they could go on and you
12:46
know have a look and and then get in
12:48
touch so that's facebook.com and then
12:50
Coastal careers Havier Coastal
12:53
courier.com for the website and your
12:56
your current base is on cariban CH isn't
13:00
it in have you yes correct okay and
13:03
contact numbers you got a UK and Spanish
13:06
number yeah yep correct and whats up on
13:08
both okay so the Spanish number at
13:11
72221 2448 that's 722
13:15
22448 or the UK number 0044 7809
13:20
52334 that's 7809 52334 I'll put the
13:25
details up on our Facebook page with a
13:26
link to the coastal cers page uh for for
13:29
you shortly and of course uh by Magic
13:31
Moody will have the pictures from what's
13:33
just happened appear very soon on our
13:37
usual YouTube and Facebook pages as well
13:41
uh very good to see you again mate best
13:43
of luck enjoy the uh short break in
13:46
August much we look forward it's been
13:49
it's been a busy couple of years since
13:50
you last came in no yeah it has it has
13:52
and all we've worked on so far is just
13:53
getting bigger and better and that's
13:55
what we still aim to try and do we're
13:57
getting bigger and better all right you
13:59
can find out details about vux and the
14:01
properties that Romy and Max have as
14:04
well you can call them 965 7945 n and
14:09
join us here on Bay radio International
14:11
couple of times a month to stay a breast
14:13
of all the latest developments on living
14:14
here and owning or renting a property in
14:16
Spain of course you can find us on our
14:18
Bay radio and vux YouTube channels and
14:20
on our websites and social media and if
14:22
you've any questions about anything
14:24
you've heard today or anything else then
14:26
you can always contact us via WhatsApp
14:28
684
14:29
4584 or email Studio Bay radio.fm we'll
14:33
bring you the answers in future programs
14:35
well Romy certainly
14:37
will good to see you Callum best of luck
14:40
with the business see you again in a
14:41
couple of weeks Remy thanks a lot
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