Step-by Step Guide to Building Strong Client Relationships with Key Accounts ?

Do you want to build strong, healthy professional relationships with your clients? In this video, we talk about the building blocks of healthy business relationships, how to give advice that gets results, and a step-by step guide to developing your networks. Key account management is all about building strong relationships with your clients. You need to know the right people if you want decisions to be made, budgets to be approved, actions to be taken, and to be a long-term supplier. No relationships means no account growth, no retention and no results. Make developing and maintaining client relationships your highest priority. I promise if you do that, everything else falls into place. ? CHAPTERS: 00:00 Introduction 01:52 Relationship building ground rules 02:37 10 Tips to become a trusted advisor 04:30 How to give advice to clients 06:15 Step 1: Define client relationship goals 06:51 Step 2: Build a relationship map 07:47 Getting started with relationship mapping 10:07 Relationship map process 10:45 How to use BuyerAssist to build relationship maps 12:57 Step 3: Create a contact plan to nurture client relationships 13:41 Step 4: Follow up on your client outreach. 14:10 Step 5: Reflect on how you can improve engagement