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In this video, I'm going to show you how
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you can troubleshoot your Life Bible
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app. So, if your app suddenly stopped
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working, you can't open your Life Bible
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app or it keeps on crashing, then let me
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show you how you can fix these errors
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and get your app running without any
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other problem. If you find this video
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helpful, I'll kindly request that you
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support me by liking the video and also
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by subscribing to my channel. All right,
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let's get into it. Now there are quite a
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number of steps you can take and in the
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first method we shall need to access the
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app information page. To do so go ahead
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and look for settings and here's my
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settings and then tap on it and then
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scroll down until you see the option
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called apps and you can see I have it
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here. If you tap on it we have this app
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settings and we are interested in manage
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all apps. Now I'm on a Redmi smartphone.
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But this process should be more or less
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the same on any other Android
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smartphone. Now under this, look for
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this option and then tap on it. Then
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under manage apps, you'll see all the
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apps that you have on your smartphone.
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From the list, scroll down until you
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find your app. And mine is here. I'll
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tap on it to open. And as you can see,
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you can see the Life Bible app
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information page here. Now, if getting
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to this page is quite tedious for you or
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complex, then let me show you a shortcut
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method to get here. For that, just go
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back and then look for your app. And
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once you locate it, long press on it and
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you'll see app info. Tap on it. You'll
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be taken to the same page. Now, we're
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interested in clearing the app data and
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especially cache data. So, if I go to
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storage here, you can see we have a lot
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of cache data on your app. Now when you
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talk of cache data we are talking of
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small files that are normally stored
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whenever you use your app. Now these
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files are normally stored to enhance
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user experience but the problem is
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accumulation of too many of them might
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cause your app to malfunction. Now to
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clear this cache data go ahead and tap
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on clear data here and then choose clear
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cache and then okay. Now from here go
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ahead and restart your smartphone and
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then try opening it and it should work
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just fine. However, if that didn't work,
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then you might need to go ahead and
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proceed and clear all the data on your
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app by typing on okay by doing that.
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Your app should be now fine. However, if
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that didn't solve your problem, then you
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might want to go ahead and look for the
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app details through Google Play Store
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and App Store if you're on iPhone. So,
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I'm on Play Store and therefore I'll go
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ahead and tap on it and then search for
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Life Bible. And here it is. Now, one of
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the reason why your app might be
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malfunctioning is because you've been
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using an outdated version of Life Bible
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app. From here, proceed and then update
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your app. It's the latest version. And
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you'll see now when you try to open it
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after updating, your app should be up
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and running without any other problem.
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If this video is helpful to you, kindly
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let me know in the comment section.
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Otherwise, thanks for watching and let's
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meet in the next video.