0:00
In this video, I'm going to show you how
0:02
you can troubleshoot your Google Gemini
0:05
app. So, if you've been experiencing any
0:06
problem with your app, maybe your app
0:08
can't open or Google Gemini app keeps on
0:11
crashing, then let me show you how you
0:13
can fix this errors and get your app
0:16
running without any issue. If you found
0:18
this video helpful, I'll kindly request
0:19
that you support me by liking the video
0:21
and also by subscribing to my channel.
0:24
All right, let's get into it. Now, there
0:26
are quite a number of steps you can take
0:27
to be able to troubleshoot this app. In
0:29
the first method, we need to access the
0:30
app information page. And for this, I'll
0:33
go to settings. So, I'll go ahead and
0:35
look for settings. And here's my
0:37
settings. And I'll tap on it. Once you
0:40
tap on your settings, now you can scroll
0:42
down. And you'll see we have the option
0:45
called apps here. From apps, go ahead
0:47
and look for the option called manage
0:49
apps. Now, this will go ahead and list
0:51
all the apps that you have on your
0:53
smartphone. From the list, scroll down
0:55
until you see your app. And as you can
0:57
see, mine is here. So for this tutorial,
0:59
I'm using a Redmi smartphone. However,
1:01
this process should be more or less the
1:03
same on any other Android smartphone.
1:05
Once you have located your app, you can
1:07
open it. Otherwise, if you can't find
1:09
your app, you can as well search using
1:11
the search app option here. From here,
1:13
proceed and tap on it to open. And then
1:16
we want to go ahead and clear the app
1:18
data. If you go ahead and clear data
1:20
here, I'm most interested in clearing
1:22
the app cache data. Now if I go ahead
1:25
and tap on storage you can see we have
1:28
some data that are available. Currently
1:30
I don't have cache data but for your
1:32
case check if you have any cache data
1:34
and then go ahead and tap on clear and
1:37
then tap on cache and then restart your
1:39
smartphone and this should have fixed
1:40
your problem. However, if that didn't
1:42
solve your problem then you might want
1:43
to go ahead and clear all the app data
1:46
by tapping on clear data and then okay
1:48
and that should have now fixed your
1:50
problem. However, if that didn't solve
1:52
your problem, then you might want to go
1:54
ahead and look for any update if it is
1:56
available on Google Play Store. For
1:58
that, I'll go back and look for the app
2:00
through Google Play Store. And here's my
2:02
Google Gemini. From here, check for any
2:05
update if it is available and then
2:06
update this app to the latest version.
2:09
Now, by updating your app to the latest
2:10
version, you'll be able to fix bugs and
2:12
also security issues as well as get the
2:15
latest features that comes with Google
2:17
Gemini. If you have any other question,
2:20
kindly let me know in the comment
2:21
section. Otherwise, thanks for watching
2:23
and let's meet in the next video.
