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In this video, I'm going to show you how
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you can troubleshoot your Facebook Light
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app. So, if you've been experiencing
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problems or challenges with your
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Facebook Light, maybe the app can't open
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or it keeps on crashing, then let me
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show you how you can fix these errors
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and get your Facebook app light up and
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running smoothly. If you find this video
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helpful, I'll kindly request that you
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support me by liking the video and also
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by subscribing to my channel. Now the
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first thing you need to do to be able to
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troubleshoot any issue related to your
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Facebook light is to access the app
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information page in the first method to
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troubleshoot the problem. To do this it
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is quite simple. Just head over to
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settings and then from settings scroll
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down until you see this option called
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apps. Now for this tutorial I'm using a
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Redmi smartphone. However, this process
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should be more or less the same on any
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other Android smartphone. Now from here
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you will see this option called manage
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apps. On some smartphones, it might be
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written all apps or more apps depending
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on your phone. Go ahead and tap on it.
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And this will list all the apps you have
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on your smartphone. From the list,
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scroll down until you see the option
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called light. And if I scroll down, you
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can see my light is here. Alternatively,
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you can go ahead and just search up here
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and you should be able to find your app.
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So, if I tap on it, you can see now I'm
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on the app information page.
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Alternatively, if getting here is quite
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tedious or you can't get here, then let
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me show you a shortcut method to get
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here. For that, just exit and then go
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ahead and look for your app. And once
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you find your app, just long press on it
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and choose this option called app info.
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From here, you'll be able to get to the
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same page. And you can see I'm on the
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app info page. Now, at this stage, we
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want to go ahead and clear the app cache
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data. And that we shall use this clear
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data option. So if I go ahead and tap on
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storage here, you can see we have a lot
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of cache data on our Facebook light. So
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when you talk of cache data, we talking
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of small files that your app normally
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stores whenever you interact or reuse
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it. And these files are normally stored
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to enhance user experience. The problem
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is the more these files accumulate,
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sometimes they might cause your app to
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malfunction. So to clear this data, just
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go ahead and tap on clear data here. And
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then you'll see this option called clear
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cache and then okay and the cache files
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will be cleared. Now at this stage
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restart your smartphone and then try
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opening your Facebook light app and see
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if it works well. Now if that didn't
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work then you might want to proceed and
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use the second method which is the final
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method and that is updating the app or
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looking for any update on your app. Now
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for that you'll need to go ahead and
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look for the app through Google Play
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Store or App Store if you're on iPhone.
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For my case, I'm on Android and
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therefore I look for the app through
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Google Play Store. So I'll go ahead and
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look for Play Store and my Play Store is
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here and then tap on it and look for
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Facebook light and as you can see mine
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is here. From here look for any option
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called update here. If you see update
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here, it means you have been using an
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outdated version of this app. proceed
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and tap on update and this will go ahead
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and download or install the latest
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features that comes with Facebook light
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from here. Now this will fix all the
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bugs or security issues that were
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associated with the older version of
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your app. Proceed and tap on open to
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start using your app without any
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problem. So if this video is helpful to
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you, kindly let me know in the comment
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section. Otherwise, thanks for watching
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and let's meet in the next video.
