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In this video, I'm going to show you how
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you can troubleshoot your Bateway scores
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app. So, if you have been trying to use
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your Bway scores app and the app can't
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open or it is not functioning or it
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keeps on crashing, then let me show you
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how you can fix this problem for once
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and for all. If you find this video
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helpful, I'll kindly request that you
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support me by liking the video and also
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by subscribing to my channel. All right,
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let's get into it. Now, the first thing
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you need to do, there are quite a number
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of steps you can take to fix any issue
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related to your app. In the first
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method, you need to go ahead and access
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the app information page. So to do so,
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go ahead and look for settings. And from
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settings, look for this option called
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apps. And then under apps, look for the
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option called manage apps. Now, if
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you're on Android smartphone, this
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process should be more or less the same.
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So for my case, I'm also on Android and
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that's why I'm using that option. And
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therefore, look for the Bway scores app.
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And here is mine. You can alternatively
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look for it using the search function
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Once you find it, go ahead and tap on
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it. And this will take you to the app
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information page. And it is from here we
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want to do our first troubleshooting.
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However, if getting to this bet app info
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page is quite tedious for you, let me
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show you a shortcut method to get here.
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For that, just go back and look for your
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app. And once you find it, go ahead and
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long press on it. And you'll see app
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info here. If you tap on it, it will
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take you to the same app info page. From
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here we want to clear the app data and
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more especially cache data. So if I tap
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on storage here you can see the various
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types of information or data that has
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been stored on this app. For this I'm
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interested in cache data and you can see
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we have a lot of cache data here. When
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you talk of cache data we are talking of
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small files that your app normally
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stores whenever you use it to enhance
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user experience. Now the problem is the
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accumulation of these files might cause
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your app to malfunction. To solve this
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problem, go ahead and wipe off or clean
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the cache data. To clean it or to clear
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it, go ahead and tap on clear data here
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and choose the second option which is
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clear cache and then okay. And now you
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can see our bit score app cache data is
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zero. Now restart your smartphone and
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then open your app and it will now work
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without any problem. However, if this
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didn't solve your problem, then proceed
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and tap on clear all data here and then
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okay. And at this point, you need to go
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ahead and log in a fresh to your app.
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However, if any of these two methods
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didn't solve your problem, then proceed
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to the third and the last method. And
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that is to look for the app through
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either Google Play Store if you're on
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Android or App Store if you're on
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iPhone. For my case, I'm on Android and
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therefore I'll go ahead and look for the
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app through Google Play Store. And
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here's my Play Store. So I'll search for
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the app through play store and here's my
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app. Now if you find we have an update
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it means you have been using an outdated
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version of Bway scores app. Go ahead and
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update it to the latest version and this
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will fix any bugs or any issue that was
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related to your app. Once you're done
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now you can open it and now your app
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should start working without any
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problem. So that's how you can
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troubleshoot and fix any issue related
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to your betway scores app. If you have
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any other question kindly let me know in
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the comment section. Otherwise if this
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video was helpful please like it and
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also subscribe to my channel. Thanks for
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watching and let's meet in the next